Jolokia's collection of personal information depends on the type of service, support or inquiry and may include your name, address, ip address, telephone number, fax number, email address, dates of service, types of service, payment history, manner of payment, amount paid, dates of payments, credit card or other payment information. Financial information is only used to bill for the products and services provided. When gathering personal information we use encrypted communications and this can be verified by security information displayed by your web browser.
Cookies and Tracking
We periodically conduct surveys of our customers. Participation in these surveys is completely voluntary. Any personal information provided in these surveys with remain confidential even if conducted by a third party.
Use of `likes´ or other features of Social Networking will cause the pertinent Social Network and, in almost all cases, other associated entities of those Social Network sites to collect information on you. Please see the privacy policies of the Social Networks involved to determine what information they keep.
Data and Information Submitted to Third Parties
Additionally, Jolokia cooperates with official government and law enforcement requests. We may disclose any and all personal information if the request is deemed official, due process has been followed properly and we believe that it is necessary or appropriate to respond to claims and legal processes, to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person or to stop activity that we consider illegal or unethical. Jolokia is liable for appropriate onward transfers of personal data to third parties.
Jolokia maintains secure connections for any personal information submitted to us. Where necessary, Jolokia additionally encrypts data while at rest. Our data centers and offices use security measures including, but not limited to: physical, electronic or procedures designed to safeguard and secure information we collect.
To update or remove any personal information submitted to Jolokia, please use the appropriate web portal for that service or request removal by emailing firstname.lastname@example.org. Jolokia also maintains opt-out measures on any mailings we send that are not directly related to the maintenance or support of our customers service, we strongly encourage using these mechanisms should you receive an undesired communication from us.
Changes to this Policy
Enforcement and Dispute Resolution
Jolokia Corporation has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit JAMS for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Under certain conditions EU the UK and Swiss individuals may seek binding arbitration by providing notice to us in the manner indicated in ANNEX I to the EU - U.S. Privacy Shield Principles, available online, and following the procedures set forth in such ANNEX I. Jolokia is a company located outside of the European Union. In order to comply with Article 27 GDPR, Jolokia has appointed GDPR-Rep.eu as representative in the European Union. If you are a data subject in the EU and want to make use of your GDPR data privacy rights, please visit: https://www.gdpr-rep.eu/q/16666169 and add the subject: "GDPR-REP ID: 16666169" to all correspondence.